About Us: 
 

Symbiote Studios Shop is the best place to find licensed and original toys and collectibles manufactured directly from our factory. 

Privacy Policy:

 

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Symbiote Studios

We Make Toys.

Help: 
 

Any questions or concerns please contact us at info(@)symbiotestudios.com. 

Shipping and Returns: 

Click here for more Information.

2019 Symbiote Studios™

If you ever have a problem with your order please contact us at info@symbiotestudios.com. Returns on defective products are excepted up to 30 days after purchase.

Shipping comes direct from our factory in Shenzhen, China. While is keeps the prices low and the quality high, it also makes shipping take longer than if it was shipped from our office in the USA. Please see shipping timelines.

Worldwide Shipping Timelines

Standard 7-30 business days

DHL 3-5 business days

Shipping and Returns

Shipping Logistics and Timelines

Delivery Charge on Returning Goods

We charge no fee for returns on goods sold. The goods must be returned in new condition and the cost of return shipment is the customers responsibility.

Damaged, Defective or Incorrect Goods

Sometimes we make mistakes. If we ever send you a damaged, defective or incorrect product, please return it to us for a replacement. DLC and Digital codes will be replaced via email.

Contact Us

If you have any questions or concerns please contact us at info(@)symbiotestudios.com or 520.834.8949. We will help resolve any issues you might have and give you return address information.

Pre-Orders and Limited Editions

Pre-orders are charged at the time of purchase not when the merchandise ships.

If you need to cancel or change a pre-order please contact us at info@symbiotestudios.com.

All our products are limited edition. Once they are gone they are gone for good. We might reissue previous products, but they will be identified as a new versions.